#Battlenet remove authenticator registration#

In your case, where an authenticator was added to your account without your knowledge, it is especially important that Blizzard obtain your proper ID to ensure that they are releasing the account to you and not to a hacker.

#Battlenet remove authenticator registration#

Voter registration card with photo (Mexico).The keep telling me to verify my account (Double Check Your Identity), turns out it needs the authenticator code.

I downloaded the game, then I found out I need the authenticator code to log in, I don't have the old phone and the code, so I tried to remove it.

Health card with photo (Canada, Australia, New Zealand) Now, my friend is asking me to play with him.

Government-issued photo identification card.

Birth certificate or adoption certificate (only for people under age 18).

WeвЂ™ll never use your ID for anything other than verifying account ownership, and we delete the copy you send us once the ticket is resolved.ДЇrom the same support article, they list a few different types of ID that they will accept as proof of identity: But I registered with a false first name a false date a birth. I want to get my account back but I am unable to access my authenticator. This could include authenticator removals, parental controls changes, secret question updates, or any contact where you arenвЂ™t logged in. soooo, long story short I canвЂ™t log in because my authenticator is on my phone that is broken so I canвЂ™t start it. If we canвЂ™t verify through other means-or if your request could jeopardize the accountвЂ™s security-weвЂ™ll ask for a copy of your ID. Government-issued ID lets us make absolutely sure weвЂ™re talking to the legitimate account holder in cases where thereвЂ™s a question. Hackers sometimes get legitimate account information and try to trick Customer Support into handing accounts over to them. Blizzard will need to determine that you are the account holder before they will perform any action on the account.ДЇrom the support article: Providing Government-Issued Identification